Ms. Manal Ismail is Executive Director for International Technical Coordination at the National Telecom Regulatory Authority (NTRA) of Egypt. Prior to her work at the NTRA, she worked at the Egyptian Ministry of Communications and Information Technology (MCIT), where she has been involved in a number of initiatives that successfully served Egypt's national plan of building its Information Society, and at the Cabinet Information and Decision Support Center (IDSC) among the team who first introduced the Internet to Egypt.
Ms. Ismail has been representing Egypt on the GAC for more than 10 years and has served as one of its vice chairs twice, in 2009 and 2017. She has also served as vice chair of the first ICANN Accountability and Transparency Review Team (ATRT1), member of the IANA Stewardship Transition Coordination Group (ICG), co-chair of the Board-GAC Recommendation Implementation Working Group (BGRI-WG), co-chair of the GAC-GNSO Consultation Group, and member of the ICANN Middle East Strategy Working Group.
Ms. Ismail has led the establishment of the DNS Entrepreneurship Center (DNS-EC) in Egypt mandated to serve the Arab and African regions, contributed to various early community and ICANN efforts on Internationalized Domain Names (IDNs), and led GAC discussions until the successful introduction of IDNs. Ms. Ismail is an active member of the global Internet community. She participates to all global Internet Governance Forum (IGF) meetings, the Arab Internet Governance Forum (Arab IGF), the League of Arab States (LAS) Working Group on Domain Names and Internet Issues, and was member of the NETmundial Executive Multistakeholder Committee. She is founding member of the Internet Society Chapter of Egypt (ISOC-EG) and founding member of the Regional Internet Registry of Africa (AfriNIC).
Ms. Ismail holds M.Sc. degree in Computer Science from University of Louisville (UofL), Kentucky, USA, and B.Sc. degree in Electronic and Communication Engineering from Faculty of Engineering, Cairo University, Egypt.